What Lenaya does
Lenaya keeps your visits and paperwork together, ready when questions come up later. Record in the iPhone or Android app, or in your browser, then read everything anywhere. Invite family when you want their help.
Visits
Tap once to start and once to stop. A little while later, the whole conversation comes back as something you can read, without a transcript full of medical shorthand.
Appointments
Checklist
Your blood pressure has come down since the last visit, so Dr. Ramirez wants to keep the current pill and stop the water pill for now. A blood draw before the next appointment will check how things are going, and a referral to the sleep clinic is on its way.
The to-do list and easy-to-read summary are separate tabs for each visit. The to-do tab shows your booked follow-up appointments, with their details, above the checklist. The summary has Normal, Simpler and Detailed levels. Sample content, not a real patient.
Your to-do list
After an appointment, the easy-to-miss things are often a referral nobody called about or a medicine nobody picked up.
AI Care Assistant
Ask the AI Care Assistant in your own words and get a clear answer. Anything it says about you comes only from your visits and documents. It never comes from the internet or anyone else’s records. It may also explain what a medical term means in general.
Just talk
Tap the microphone and ask your question out loud. The assistant answers out loud, and you can keep talking with it, one question after another, the way you would with a person.
Care Circle
Invite whoever helps you, whether it’s a spouse, a grown child or a caregiver. From wherever they are, they see the same visit recaps and to-do lists, so everyone starts with what the doctor said.
Your paperwork, too
Take a picture of your after-visit summary, a lab report or a bill with your phone, or upload a PDF from the web. Lenaya reads it, files it with the visit it belongs to and adds anything the paperwork says to do or not do to your to-do list.
It explains what your papers and your doctor said. It doesn’t give medical advice, and if your records don’t answer something about you, it says so.
Also included
Every handout, report and PDF kept with the visit it came from, so nothing lives in a kitchen drawer.
Your numbers, explained in words, and shown across visits so you can see which way something is moving.
Your visits are grouped by concern instead of date, so your knee and blood pressure each have their own thread.
Record in the iPhone or Android app, or use the web app on a computer or tablet. Read, search and ask on any of them. A laptop simply gives you more room.
Take a copy of your records whenever you want one, and permanently delete your account and its contents whenever you decide to.
On a bigger screen
A year of a parent’s appointments is a lot to read on a phone. The web app gives you room to put it all side by side.
Plans & pricing
Every plan does the same things. What changes is how much room you have each month. Pay yearly and it’s 15% less.
Never forget what the doctor told you.
Free. No credit card needed.
When there is a lot to keep track of.
or $51.00 a year — 15% off
Add up to 10 dependents: a child, a parent, your dog or your cat. Pets are family, too, and their vet visits can stay in Lenaya with the rest of your family’s visits. Dependents do not sign in. You sign in for them, record or bring in their visits, and only you can see those visits. Dependents come with every plan, including Core, at no extra cost. Their recordings and questions use your plan’s monthly room.
Care Circle is different from adding a dependent. It is for family members and caregivers who have their own accounts. You invite them by email. Once they accept, they sign in from wherever they are and see the same visits, recaps and to-do lists you see. Someone may live far away or have a busy day. That doesn’t mean they want to be left out. You choose what each person can do. You can remove them at any time.
Care Circle can be added to any plan. Its extra questions count toward the monthly total shared by you and the people you invite.
Keep one person close.
or $30.60 a year — 15% off
Your whole support team, together.
or $40.80 a year — 15% off
Prices are in US dollars, plus applicable sales tax. Change plans or cancel at any time. An upgrade starts right away, and you pay only the difference for the rest of your current billing period. A downgrade starts on your next bill. You are never charged twice for the same month.
Questions
Yes, when everyone agrees. Tell your doctor you’d like to record with Lenaya so you can remember everything properly at home, and get their OK first — our Terms require it. Most say yes.
Lenaya is designed to explain what your doctor told you, using their own words together with your lab results and the paperwork from your visits. That makes the answers personal to you — not generic advice from the internet or from a general-purpose AI.
It also connects the dots across visits, even with different doctors, so you can see your whole picture clearly — again, based on what your own clinicians told you.
It is not a substitute for your doctor, who knows you and your situation best. It does not give medical advice of its own, and it is not for emergencies — call 911 if you have one.
No. Your recordings, your documents and your health information are never used to train AI models, and we never sell your information. Your records are shared with the people you personally invite into your Care Circle, and with the service providers that run the app on our behalf.
The full detail is in the Privacy Policy.
From your own care: what your doctor told you at your visits, your lab results, your documents, and any other paperwork you add to Lenaya, such as a bill. Everything an answer says about you is grounded in those records, whether you type the question or ask it out loud. It may also explain a medical term in general words. If your records don’t answer a question about you, it tells you so instead of guessing.
Cancelling the More plan takes you back to the free Core plan. You are not charged for the More plan again, and you keep it until the end of the time you paid for. None of your records are deleted.
Care Circle is separate. Cancelling the More plan does not stop it. You can remove Care Circle on its own, and the people you invited lose access when it ends.
The free Core plan cannot be cancelled, because there is nothing to pay for. If you want to leave Lenaya, delete your account in Settings. You can export a copy of your records first.
We email you and say what went wrong. Your plan stays on for a day so you can fix it, and then we try once more. (If your bank has told us that card can no longer be used, we only try again if you have added a different card.) If the payment still does not go through, what it was for ends. If it was for the More plan, your account goes back to the free Core plan. If it was for Care Circle, the people you invited lose access and your own plan stays as it is.
None of your records are deleted, and you do not owe anything. To get it back, choose it again. You pay from that day.
A recording is one appointment you record. A question is one thing you ask the assistant, typed or spoken, and get an answer to. If an answer fails to come back, it does not count against you. Both reset at the start of each billing month.
Documents are counted per visit rather than per month, so a visit with a lot of paperwork does not use up the whole month.
Your mobile phone, a tablet or a computer. Use your phone to record in person at the appointment. For a phone or video visit, put the call on speaker and record on your computer or tablet — Lenaya records what its microphone hears. In the iPhone and Android apps you can also bring in recordings you made before.
You can also record a call with your provider using the call recording built into iPhone and many Android phones, where available. Share the recording with the Lenaya Health mobile app, and it becomes a visit with its own recap and to-do list.
Reading, searching and asking work on all of them, too.
Yes. Your iPhone can record phone calls, and both of you hear a short message that the call is being recorded. The recording is saved in the Notes app. Share it from there to Lenaya Health and it becomes a visit like any other, with its own recap and to-do list.
Many Android phones can record a call in their phone app too, where available. Share the recording from there to Lenaya Health.
You can do the same with a recording you made earlier, like a voice memo from an appointment.
In the United States. Lenaya currently supports the US only.
Yes. That’s what Care Circle is for. Invite a spouse, a grown child or a caregiver by email. Once they accept, they sign in with their own account and see the same visits, recaps and to-do lists you do. They see what was said, but never hear the recording itself.
You decide how much each person can do. An Observer can read along. An Interactive member can also ask the assistant questions, check off to-dos, add documents and record a visit for you.
You can pick a date for sharing to end, or remove someone at any time. Care Circle is added to any plan: one person with Care Circle, three with Care Circle Plus.
Care Circle is for people with their own account. For a child or a parent who won’t sign in, add them as a dependent instead.
Yes. Add them as a dependent — up to 10 people, on any plan. You sign in for them, pick them from the list of people at the top of the app, and record or bring in their visits.
Only you can see their visits. They are never shared with your Care Circle. They use your own plan, so their recordings and questions come out of your monthly room.
To add someone under 18, you confirm that you are their parent or legal guardian. If you remove a dependent, or delete your account, their visits and records are deleted for good.
Core is free, and you don’t need a credit card to start.
Lenaya Health records your appointments, writes them back in plain language and organizes your visits and documents. What its answers say about you comes only from your own records. It may also explain a medical term in general words. It reports what your own clinicians told you. It does not interpret your health or diagnose anything. It does not provide medical advice, and it is not a substitute for your clinician. It is not for emergencies — call 911 if you have one. Recording laws vary by state, and you are responsible for getting consent before you record.
