For doctors and providers
Your patient wants to remember what you said.
They would like to record the visit so they can follow your plan at home. Below are the concerns we hear from clinicians. Lenaya Health is built with practicing physicians.
Your concerns, answered
It keeps your plan at the center.
It reinforces what you said
Lenaya answers questions about a patient using their own visits and documents. It never searches the open internet, though it may add a brief general explanation of a medical term. The result reinforces what you said without sending them toward conflicting advice.
It leaves the clinical work to you
Lenaya explains and organizes. It does not diagnose, recommend, contradict the care plan or make clinical decisions. It reflects the patient’s own records back to them and leaves the clinical work with you.
The recording is not public
Your patient and the family or caregivers they invite can see the visit’s transcript and recap in Lenaya. We and our contracted service providers also handle the recording to run the service, as our Privacy Policy explains. The recording is encrypted where we keep it, never sold, and never used to train AI models.
Patients must ask first
Our Terms require patients to tell you they are recording with Lenaya and to get your OK before they start.
It says when the record has no answer
If the visit and your patient’s own documents do not answer a question about them, it tells them that instead of guessing.
Not for clinical decisions
Lenaya explains and organizes what was said. It does not give medical advice and is not for emergencies. Clinical decisions stay with you.
What it does for you
Fewer visits spent going over the last one.
Fewer visits just to clarify the last one
Many return visits happen only because the last one needs explaining again. When patients leave with the plan in writing and in everyday language, many of those clarification-only appointments are no longer needed.
More of your time for what’s new
When patients can refer back to a plan already made, more of the next visit can go to new symptoms and real changes instead of reviewing the same plan again.
Fewer avoidable readmissions
Many hospital stays trace back to a medication not taken or a step missed. Sometimes a warning sign was there but went unnoticed. A plan the patient and their family can follow at home keeps some of those people out of a bed.
Less waste across the system
For payers, repeat clarification visits, avoidable admissions and care that covers old ground are costs without clinical progress. Lenaya is designed to reduce that waste by helping patients carry the visit home.
Questions from a clinician?
Write to us. We are glad to talk it through.